Shipping, Returns & Exchanges

*Due to high demand, processing times are running longer. Please allow for extra time when expecting your order.*

SHIPPING

Order Processing Times
Want to track your order?
Splitting Orders
Ordering from a rural address?

Shipping

Are you from Canada? Well then you’re in luck. Not only are you living in the exact place where we started this amazing journey, but your shipping is FREE on standard orders over $100, excluding taxes.

Didn’t spend over $100? Here’s the breakdown:
Standard Shipping – 6-9 Business Days – Canada Post Expedited Parcel - $10.00
Ground – 6-9 Business Days – FedEx Ground - $10 - FedEx does not deliver to P.O. Boxes. Please provide a street address.

NOTE: We are closed on Alberta Statutory Holidays and the next ship day lands on the next business day. As well, please allow for an extra day or two during high volume periods like Black Friday, Cyber Monday, Boxing Day and Sales

Order Processing Times

Please allow for 1-4 business days for your order to ship.

Want to track your order?

Your tracking number will magically appear with your shipment confirmation email. Click the tracking link in the email or, you can click here!

TRACK ORDER - CANADA POST TRACK ORDER - FEDEX

If you have any issues at all tracking your package, call or chat with us. We would love to help you.

Splitting Orders

We are unable to ship separate parts of a single order to different addresses. So if you want to split your order, you will need to place two orders. Keep in mind, shipping will be charged on each order under $150.

Ordering from a rural address?

Please ensure you include a physical street address, highway number or other necessary information with your RR address so the courier can find you.

Returns

If you are looking to return or exhange an order you have recieved please contact customer service at [email protected] or 1-888-979-4626 within 30 days of the shipping date.