Shipping, Returns & Exchanges
Are you from Canada? Well then you’re in luck. Not only are you living in the exact place where we started this amazing journey, but your shipping is FREE on standard orders over $100, excluding taxes.
- Didn’t spend over $100? Here’s the breakdown:
- Standard Shipping – 6-9 Business Days – Canada Post Expedited Parcel - $10.00
- Ground – 6-9 Business Days – FedEx Ground - $10 - FedEx does not deliver to P.O. Boxes. Please provide a street address.
Order Processing Times
Please allow for 1-4 business days for your order to ship.
Want to track your order?
Your tracking number will magically appear with your shipment confirmation email. Click the tracking link in the email or, you can click here!
If you have any issues at all tracking your package, call or chat with us. We would love to help you.
We are unable to ship separate parts of a single order to different addresses. So if you want to split your order, you will need to place two orders. Keep in mind, shipping will be charged on each order under $150.
Ordering from a rural address?
Please ensure you include a physical street address, highway number or other necessary information with your RR address so the courier can find you.
Need to return? Here's what you need to do:
- Contact customer service within 30 days of the ship date at 1-888-979-4626 or [email protected] Someone will provide you with a prepaid shipping label.
- Tape up your package with the invoice inside and attach the label provided to you on the outside of the package.
- Drop off the package at the nearest Canada Post location.
- A charge of $8 will be incurred on all returns for use of our prepaid label.